When healthcare leaders set goals for their organizations, such as preventing patient falls, or a medical system aims to lower opioid use after surgery, they use a process called quality improvement. But what is quality improvement in healthcare really about? “Quality improvement is the systematic approach that is guided by data to improve the quality and safety of healthcare delivery,” … [Read more...]
How to move beyond quality improvement projects
[Reprinted: BMJ , 7-27-2020] In recent years we have seen a proliferation in the interest and use of quality improvement in health and healthcare. This represents a promising shift in our mental models about how to solve some of our most complex quality issues. Alongside the increasing use of the word “improvement” in our everyday language within healthcare, there are differences in understanding … [Read more...]